Contact
Reach a person, not a form
One inbox, one working day, Monday to Friday.
Write to ys.goods2026@gmail.com with your order number if you have one. A person answers within one working day, Monday to Friday.
Message us any time at +86 19007535072 - fastest for order checks, sizing photos and payment questions. Please contact us on WhatsApp or Facebook before placing your order so we can confirm stock and colour.
Most of our customers start on the brand page, and it is the fastest way to see new colours before they reach the site: YS GOODS on Facebook.
Before you write
- Sizing questions: every product page lists width, height and depth in centimetres
- Order status: the tracking link is emailed at dispatch, so check that first
- Returns: include your order number and one photo, and it is handled in one reply
- Wholesale and stockist enquiries: put “wholesale” in the subject line
Phone
Prefer to talk? Call 19007535072 during China business hours (9:00-18:00, GMT+8), or leave a message and we call back the same working day.
Where we are
Meizhou Xingning Yisheng Department Store (Individual Business)
Room 2F, No. 15, Building 61, Yide City Trade Plaza No.2, Fuxing Street, Xingning, Meizhou, Guangdong, China
(Room 2F, No. 15, Building 61, Yide City Trade Plaza No.2, Fuxing Street, Xingning, Meizhou, Guangdong, China)
Cut and finished in Guangdong, China. Orders ship worldwide from a single warehouse, so there is no regional stock to run out of.